Are you using a smartcard with older Gemalto software?

If the answer is yes, you will need to take some action

I am but does this matter? If your software is producing a  SHA1 e-signature instead of the newer SHA2, your payment signature will fail when Banks stop accepting SHA1 signatures.

What will happen as a result? This will cause disruption and delay to your payment schedule. Even if you hold a SHA2 certificate, it could still be producing an out of date SHA1 e-signature.

How do I update my software? When Gemalto update their software, they send it to the Banks, who then inform their customers that a newer version is available.

How do I find out what software version I am using? Contact your Bacs Relationship Manager and they will be able to assist.

What action should I take? To update your software, your first port of call is your bank. Here is a list of banks which you may find useful.

HSM as-a-service. The smarter option for secure cloud signing.

A more cost effective, secure option to smartcards is to consider HSM as-a-service.


An easy way to sign payments that doesn’t just result in compliance, but easier deployment and cost efficiency too.


HSM as-a-service gives you maximum security and keeps you compliant with regulations for total peace of mind.

Discover how HSM can improve your everyday processes

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