Our range of Standard and Premium Support services, contingency planning, disaster recovery and emergency submission services keep your payments on track, no matter what.

Our team of product and industry experts, with their decades of combined payment experience, are ready to help when you need them.

  • Dedicated email and telephone number
  • UK-based security-cleared team
  • Automated ticketing case management
  • Extended hours option
  • Emergency transmission service

“The paygate support service is professional and response time is exceptional.”

Cyngor Gwynedd Council

Standard & Premium support

Find the right solution for your business


Contingency planning & emergency submissions

Peace of mind with our Goldstar service

paygate training

Tailored training for the precise needs of your team