Northern Ireland Housing Executive

Discover how we helped NIHE overcome rising Bacs-related costs, remove complexity from their hardware infrastructure and support their transition from manual to automated processes.

The migration to paygate was remarkably smooth and flawless

Case study summary

Opportunity

In 2018, NIHE sought alternative suppliers for a cost-effective solution handling 40,000+ monthly transactions. Emphasising scalability, they required a move from transaction-based pricing model and a move to HSM, replacing their on-premise HSM and achieving cost savings. 

Solution

paygate’s enhanced cloud solutions, coupled with a robust and proven switching process, have delivered a successful migration project for NIHE, meeting all their no-compromise goals.

Outcome

After a smooth migration, NIHE now enjoys the advantages of a secure and reliable payment processing platform, ensuring uninterrupted access to their payment processing.

“We receive the exact service that was promised to us, without any issues, and we are highly impressed with it”

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PEMBROKESHIRE COUNTY COUNCIL

“paygate gives us far greater security and a better audit trail on transactions than we had before. We have an excellent relationship with paygate and we are very satisfied”.

CYNGOR GWYNEDD COUNCIL

“paygate is an extremely robust solution that’s very easy to use. It processes transactions with impressive speed and overall the solution gives us great time-saving benefits”.

CARMARTHENSHIRE COUNCIL

“The reliability and simplicity of paygate makes life very easy for our internal teams and enables us to deliver great customer service which makes their life easier too”.