Email validation​

Part of Validate Plus

Emails are a great way to stay connected to your customers, helping you boost engagement, sales and loyalty.

With the Validate Plus email validation tool you can be confident that the emails you send are actually being received.

Reduce send failures and ensure your emails reach their destination.
Validate an email address in seconds for accurate records

Ensure your emails reach their destination.

Email validation instantly confirms that an email address format is correct, the account is being used and it’s receiving mail.

Used at the point of collecting this data, it helps you manage operational costs and reduce the burden of rectifying poor data.

Avoid indemnity claims​

Under the Direct Debit Guarantee, consumers can reject a DD payment by raising an Indemnity Claim. Our data shows that claims are on the rise, and the most common cause is customers not receiving Confirmation Letters or Advance Notices.

Defending an Indemnity Claim is a drain on your time. Email validation reduces the burden by instantly checking email addresses at the point of collection.

Meet compliance

Collect and maintain accurate GDPR compliant records

Prevent blacklisting

Reducing bounced emails helps protect you from blacklisting

Better deliverability

Getting the right email address improves deliverability and ROI

Customer engagement

Better data means stronger customer engagement

Save spend

Avoid wasting spend on undeliverable emails

Improve data

Better data means you can improve business reporting

How we verify emails

Domain & SMTP validation

We check the ISPs and remove all emails with invalid, inactive, parked domains or invalid accounts.

Spam trap checker

Spam traps identify spammers and you don’t want to be one. We clean these traps to improve your reputation score.

Disposable emails cleaner

Get rid of trash email addresses. We identify temporary emails so your future emails will reach the target.

Catch-all domains checker

We spot domains that return valid for all emails. Skipping them will improve your open rates.

Syntax errors invalidator

Syntax error checker removes emails with invalid syntax. Notify your website users in real-time by implementing API.

Hard bounce checker

We send undetectable verifications to find out whether the email address exists and can receive email messages.

MTS validator

Is there an email server responsible for accepting email messages? We run advanced checks to validate MX records.

Email duplicates remover

We detect and remove duplicate emails. Don’t spend credits on duplicate emails for your next campaign.

See Email Validation in action​

Validate an email address in seconds for accurate records, improved customer communication and prompt payment setup.

 

Let’s talk about how your business can use Email Validation to get better results

See how Email Validation works within Validate Plus:

Uses for email verification

New customers

Use real-time email validation to catch bad addresses at the point of signing up new customers

Embedded API

Embed an email validation API in your sign-up pages and forms for instant checks

Sender reputation

Protect sender reputation and your CRM by eliminating incorrect email addresses

Engagement

Enable time-sensitive communication with your customers across their journey

More sales

Maximise the power of emails to promote sales and reduce basket abandonment

Boost revenue

Generate revenue opportunities with sales and marketing related emails

Other Validate Plus tools

Our modulus check tool improves payment accuracy, saving you time and money. Using the EISCD, it instantly verifies that a bank account exists, is active, and supports Direct Debit, Faster Payments, and CHAPS.

This helps prevent fraud, protect cash flow, and ensure compliance with Bacs scheme rules.

Our Validate Plus email validation tool ensures your emails reach active recipients by instantly verifying format, account activity, and deliverability. By validating emails at the point of collection, it helps reduce operational costs and prevent issues caused by poor data.

Our postcode validation tool ensures accurate customer addresses using Royal Mail’s Postcode Address File (PAF).

Widely accepted for KYC by banks, it is essential for verifying addresses when setting up Direct Debit payments.

Our phone number validation tool instantly verifies landline and mobile numbers at the point of collection, saving time and improving data accuracy. It enhances communication, provides valuable business insights, and ensures Bacs compliance.

Confirmation of Payee (CoP) ensures payments reach the intended recipient by instantly verifying that the sort code and account number match the account holder.

This adds a strong layer of fraud protection, prevents financial loss, and is widely accepted as a KYC check by banks and the Bacs scheme.

Got a question? Great, that's why we're here

We’re always on hand to answer any questions and give advice. Click the button below to reach out. 

Frequently asked questions

What is email validation and why is it important?

In payment processing, email validation ensures that customer email addresses are accurate and deliverable, so that payment confirmations, invoices, and alerts reach the right person — reducing failed communications and improving the overall reliability of the payment process.

Email validation improves data accuracy by checking addresses at the point of entry, flagging invalid or misformatted emails before they enter the system, ensuring customer records remain clean, reliable, and up to date.

Yes, email validation significantly reduces bounced communications by verifying that addresses are valid and deliverable before sending, ensuring messages reach their intended recipients and improving overall communication reliability.

Automated email validation works by checking email addresses in real time as they are entered, verifying the format, domain, and deliverability against live data, and flagging or rejecting invalid entries before they are saved to the system.

Businesses should validate email addresses before sending notifications to ensure messages reach the right recipients, reduce bounce rates, protect sender reputation, and avoid wasting resource on failed or misdirected communications.

Our team of Bacs experts are here to help

Contact us to book a demo, take a closer look at our platform and get all the answers you need.

paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

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 paygate on prempaygate v2paygate v3
Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
✓✓✓
AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
✓✓✓
Gemalto security tokens MFA✓✓✓
Email MFA  ✓
SMS MFA✓✓✓
APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
  ✓
PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
✓✓✓
GDPR Data cleansing *Remove historical data by bulk or individual.
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Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
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Built for performance *
Version 3 runs on super modern, high-end infrastructure
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Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
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Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
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HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
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In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
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PG on prem PG Ev2 PGv3
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
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Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
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New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *
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Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
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Partial submission ✓ ✓ ✓
Lightsout submission * No signing
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Standard nodes for initiation ✓ ✓ ✓
PG on prem PG Ev2 PGv3
Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
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Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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PG on prem PG Ev2 PGv3
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
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API Access *Validate API and the Payment API.
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4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
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Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
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PG on prem PG Ev2 PGv3
Enhanced reporting including real-time usage ✓

Thank you for your interest in paygate v3.

Please complete the form below and your Account Manager will be in touch to arrange a call.