Pembrokeshire County Council

“paygate gives us far greater security and a better audit trail on transactions than we had before. We have an excellent relationship with paygate and we are very satisfied.”

Case Study Summary

Opportunity

Processing £400m worth of annual credit, debit and AUDDIS transactions, managed across nine service user numbers, the Council required a reliable and efficient solution that safeguards security.

 

Solution

paygate keeps their payments on track with ease of use and consistent reliability. Flexible deployment options allow them to retain an on-premise solution and not be pressured into a Cloud service before they were ready. Contingency through paygate’s Goldstar Bureau Service further protected their payment procedures.

Outcome

Reduced processing time by around 30 days per year has achieved significant cost savings. Easy workflows allow full control and ensure the Council’s own robust security protocols cannot be breached.

“paygate gives us far greater security and a better audit trail on transactions than we had before. We’ve had few occasions to use the Goldstar emergency service but reassuringly when we’ve needed it, it worked brilliantly. We have an excellent relationship with paygate and we are very satisfied.

MIKE PHILLIPS, SENIOR PRINCIPAL ACCOUNTANT

Learn more about how workflows reduce payment processing time and give you more control.

Want to know more about how our payment solutions can support your business? Talk to our team today.

Read more of our case studies

Cyngor Gwynedd Council

“paygate is an extremely robust solution that’s very easy to use. It processes transactions with impressive speed and overall the solution gives us great time-saving benefits.”

Read Case Study »