CASE STUDY SUMMARY


Pembrokeshire County Council

“paygate gives us far greater security and a better audit trail on transactions than we had before.  We have an excellent relationship with paygate and we are very satisfied.”

OPPORTUNITY

Processing £400m worth of annual credit, debit and AUDDIS transactions, managed across nine service user numbers, the Council required a reliable and efficient solution that safeguards security.

SOLUTION

paygate keeps their payments on track with ease of use and consistent reliability.  Flexible deployment options allow them to retain an on-premise solution and not be pressured into a Cloud service before they were ready. Contingency through paygate’s Goldstar Bureau Service further protected their payment procedures.

OUTCOME

Reduced processing time by around 30 days per year has achieved significant cost savings.  Easy workflows allow full control and ensure the Council’s own robust security protocols cannot be breached.

Learn more about how workflows reduce payment processing time and give you more control.