CASE STUDY SUMMARY


Carmarthenshire  Council

“The reliability and simplicity of paygate makes life very easy for our internal teams and enables us to deliver great customer service which makes their life easier too.”

OPPORTUNITY

£1m worth of daily debit and credit transactions reliant on IT resource was putting the Council at risk of potential delays and errors in making and receiving payments.

SOLUTION

paygate allows the Council to manage payments in and out with greater speed and efficiency; reducing involvement from the IT team means less risk and a streamlined, more cost-effective process.

OUTCOME

paygate frees up IT time and gives payment teams more control, makes audit reporting effortless and less time consuming, and helps deliver great customer service – all leading to significant cost savings.

More control, effortless auditing and great customer service.  Read Carmarthenshire Council’s story.