Why conducting a Bacs process review is crucial for your business

Embarking on a Bacs process review is a proactive initiative with the potential to refine and enhance financial operations within your organsation. It opens a gateway to a multitude of advantages, providing insights, improvements and enhancements.

 

This article examines the importance of conducting a process review for your business and how it can lead to improvements across your organisation. Let’s take a look:


Enhancing security measures

 

Security is paramount in the payments industry. With cyber threats on the rise, you need to stay ahead of potential risks and a comprehensive review enables your organisation to evaluate and enhance your security protocols. Exploring the latest tools to protect your business such as multi factor authentication and anti-fraud modules can ensure that customer data and financial transactions remain safeguarded against evolving threats.

 

Risk management

 

Assessing processes allows your business to identify potential risks and vulnerabilities. By understanding these risks, a business can implement measures to mitigate them, enhancing overall risk management. One such measure is preparing your business for events out of your control with a robust Bacs contingency plan. This protects your cashflow, business operations and data security giving you piece of mind.

 

Operational and cost efficiencies

 

Regular reviews of your processes helps you identify inefficiencies, bottlenecks and areas for improvement in its processes. This information is valuable for refining and optimising operations. Implementations could include Validate which eliminates errors before they enter the processing stage, achieving a robust and accurate process, or embracing effortless efficiency with automation for your processes. Identifying and eliminating inefficient processes can lead to cost savings which is particularly important for businesses aiming to improve their bottom line and maximise profitability.

 

Adapting to regulatory changes

 

The payments industry is heavily regulated, with laws and regulations subject to constant updates. A process review provides an opportunity for you to assess and ensure compliance with the latest regulatory changes.

 

Embrace new capabilities

 

A process review allows your business to assess your infrastructure, identify areas for improvements and explore new technologies or software capabilities that could provide advantages. Whether it’s protecting your sensitive payment data regardless of the location or device used by moving to HSM as a service or enhancing your collections with Direct Debit Management a review can help to identify new capabilities to streamline your payment procedures.

 

Customer and employee focus

 

Involving employees in the review process can provide valuable insights into the practical aspects of daily operations. Employees often have firsthand knowledge of what works well and what doesn’t, making their input valuable for process improvement.

 

Strategic planning 

 

As businesses evolve, so should their processes. Reviewing your processes provides a checkpoint, allowing your business to reassess their goals and align processes with your long-term vision. This proactive approach sets the stage for sustainable growth and helps your businesses stay efficient, profitable and streamlined.


An process review with paygate

 

A dedicated specialist will analyse your setup, pinpoint improvement opportunities and suggest ways to boost efficiency. We will provide you with valuable insights into your current processes, check you are not missing out on any functionality that could improve your processes and it’s a great opportunity for you to also see how paygate could deliver for you.

 

A review with paygate includes:

 

  • A clear view of your current processes
  • A chance to explore the latest paygate features
  • Recommendations on the latest security functionality such as MFA
  • Identification of short term gains as well as long-term improvements
  • Advice on how to achieve efficiencies within your overall business

 

Unlocking personalised recommendations and expert guidance tailored to address the unique requirements of your business, makes sure that the plan is customised and actionable.

 

Conclusions

 

Conducting a review is a strategic practice that enables businesses to adapt to changing conditions, enhance efficiency and ensure that operations align with business goals and industry standards. It is a proactive approach to continuous improvement and long-term process efficiency.

 

Businesses that prioritise this crucial practice are better positioned to navigate the challenges and seize the opportunities that lie ahead.

 

Secure an independent process review for your Bacs procedures today and lay the groundwork for heightened security and turbocharged efficiency for your operations. Book your slot by clicking here.

 

 

Need to review your payment processes? We’re here to help.

More from our knowledge hub

paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

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 paygate on prempaygate v2paygate v3
Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
✓✓✓
AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
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Gemalto security tokens MFA✓✓✓
Email MFA  ✓
SMS MFA✓✓✓
APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
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PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
✓✓✓
GDPR Data cleansing *Remove historical data by bulk or individual.
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Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
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Built for performance *
Version 3 runs on super modern, high-end infrastructure
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Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
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Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
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HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
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In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
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PG on prem PG Ev2 PGv3
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
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Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
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New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *
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Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
✓ ✓ ✓
Partial submission ✓ ✓ ✓
Lightsout submission * No signing
✓ ✓ ✓
Standard nodes for initiation ✓ ✓ ✓
PG on prem PG Ev2 PGv3
Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
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Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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PG on prem PG Ev2 PGv3
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
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API Access *Validate API and the Payment API.
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4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
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Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
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PG on prem PG Ev2 PGv3
Enhanced reporting including real-time usage ✓

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