Will open banking replace card payments?

In 2018, open banking came into force providing a series of modifications to how banks work with your financial data. As long as you give your permission, UK regulated banks can share your financial data including statements and spending habits, with providers.

 

These new changes help customers and businesses gain access to better deals and manage their money more effectively. So what are the key benefits?

 

  • Online or mobile banking enables customers to use websites and apps to share their information in a regulated way in order to make their money work better for them with new deals and services, yielding better results when it comes to price comparison sites.
  • Clarity of financial data is key when it comes to reviewing finances and open banking provides a view of this all in one place.
  • Being able to make payments directly from their bank through direct debit and instant payments provides customers with ease and flexibility.

 

 

So what does this mean for the future of credit and debit card payments?

 

If we look at the current status-quo, cards and direct debits can sit together in unison. In the case of a gym membership for instance, an initial payment is usually made by card with subsequent monthly payments collected via direct debit.

 

Alternatively some organisations choose to avoid direct debit collection altogether in favour of recurring card payments, due to the flexibility inherent within the card payment process, but at a significantly higher transactional cost.

 

Underpinning the decision as to which suits the process for an individual customers is the demographic and cost, as well as how long it takes to complete the process. Direct debit for instance, currently sits upon the Bacs 3-day cycle, with long (typically 10 days) notification periods before collection is possible (under scheme rules).

 

Open banking will introduce a number of new initiatives, one of which will complement the existing direct debit process. Request to Pay (RtP) could potentially diminish the reliance on card payments through its ability to collect payments in real-time as well as the fact it is based a messaging stream and feedback loop, which would potentially streamline the collection process.

 

It is therefore unlikely that open banking will replace card payments anytime soon (if at all). However given the potentially favourable transactional fees levied by the banks, compared to card fees, it will certainly take a big chunk of existing and new card business going forward. With open banking set to save the UK economy as much as £3 billion per year, it could be something that evolves over time.

 

Need to review your payment processes? We’re here to help.

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paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

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Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
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AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
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Gemalto security tokens MFA✓✓✓
Email MFA  ✓
SMS MFA✓✓✓
APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
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PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
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GDPR Data cleansing *Remove historical data by bulk or individual.
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Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
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Built for performance *
Version 3 runs on super modern, high-end infrastructure
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Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
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Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
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HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
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In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
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PG on prem PG Ev2 PGv3
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
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Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
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New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *
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Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
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Partial submission ✓ ✓ ✓
Lightsout submission * No signing
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Standard nodes for initiation ✓ ✓ ✓
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Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
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Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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PG on prem PG Ev2 PGv3
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
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API Access *Validate API and the Payment API.
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4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
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Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
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PG on prem PG Ev2 PGv3
Enhanced reporting including real-time usage ✓

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