How to improve your Bacs payment security in 7 steps

 

With rising cyber threats and fraud, it becomes imperative for businesses to take pre-emptive actions to shield themselves and their customers from harm. In this blog, we delve into a variety of best practices designed to fortify payment security for Bacs processing.

 

 

1. Implement Multi-Factor Authentication (MFA)

 

Multi-Factor Authentication (MFA) stands as a fundamental security feature that bolsters your payment processing system’s defences. It means that users have to provide more than one type of proof to confirm their identity. This can be something like a password or some a smartphone or a special token. When you use MFA for everyone who uses your Bacs system, it makes it much harder for unauthorised people to get in. You can super-charge your payment security and flexibility with the latest multi-factor authentication (MFA) capabilities with paygate. Find out more here.

 

 

2. Keep software up-to-date

 

Vulnerabilities in software often serve as a gateway for cybercriminals. To shield your payment processing system, ensure that your payment processing software, operating systems and all associated applications are continuously updated with the latest security patches. Promptly applying updates helps create a robust defense against known vulnerabilities. Here at paygate, we pride ourselves on free lifetime updates to ensure you stay compliant and protected.

 

 

3. Encrypt sensitive data

 

The encryption of sensitive payment information is paramount. Ensure you employ robust encryption protocols to safeguard data during both transmission and storage. Guarantee that all data transmitted and received through Bacs processing, including customer data, bank account details, and transaction records, remains encrypted. paygate’s secure file upload tool provides a safer way to manage and transfer payment files, removing risk, avoiding delays and protecting sensitive data. This time-saving feature detects new files, immediately encrypts them and securely transfers them to the paygate platform, ready for processing. 

 

 

4. Educate your staff

 

Teaching your staff and users about keeping things safe is really important for payment security. Show them how to recognise and deal with tricky things like fake emails and harmful software. Also, ensure they are aware of how to create strong passwords and be careful with sensitive information.

 

 

5. Conduct regular audits

 

Frequent audits are vital for the identification of vulnerabilities and weaknesses in your payment processing systems. Over time, business can change and these can impact processes. Regular audits offer insights into your system’s performance, ensure that your security measures are effective and facilitate the swift resolution of any identified issues. 

 

 

6. Make Bacs processing more secure with easy workflows

 

Automation strengthens security by consistently enforcing security measures, reducing the chance of human mistakes, and promptly identifying potential threats. You can establish strict access controls for your Bacs processing system, assigning different levels of access to users to minimise the chances of errors, fraud, or non-compliance. This ensures that users only access what they need for their specific tasks.
 

 

7. Develop your business contingency plan

 

Even when you’re really careful, things can still go wrong sometimes. That’s why it’s important to create a detailed plan for what to do if there’s a security breach. This plan is like a safety net for your business. It’s also known as business continuity planning. It helps you get ready for surprises that might cause problems for your business or even stop it from working. Contingency planning means thinking ahead, figuring out what could go wrong, how likely it is, and what to do if it happens. By planning well and testing your plan, you can reduce the bad effects of unexpected events and make sure your business keeps running smoothly. Regularly test the plan to ensure that your team is well-versed in responding effectively.
 

 

Conclusion

 

Boosting payment security for Bacs processing is a continuous effort that requires a mix of technical protections, educating users, and staying vigilant. By following the steps mentioned in this article, you can reduce the chances of security breaches, safeguarding your Bacs processes, your business as a whole and your customers from fraud and cyber dangers. 

 

If you’re looking for an effective and secure Bacs solution we can help, contact us here for expert advice.

 

 

 

Need to review your payment processes? We’re here to help.

More from our knowledge hub

paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

✓

 paygate on prempaygate v2paygate v3
Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
✓✓✓
AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
✓✓✓
Gemalto security tokens MFA✓✓✓
Email MFA  ✓
SMS MFA✓✓✓
APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
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PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
✓✓✓
GDPR Data cleansing *Remove historical data by bulk or individual.
  ✓
Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
  ✓
Built for performance *
Version 3 runs on super modern, high-end infrastructure
  ✓
Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
  ✓
Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
  ✓
HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
  ✓
In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
✓
PG on prem PG Ev2 PGv3
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
✓
Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
✓
New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *
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Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
✓ ✓ ✓
Partial submission ✓ ✓ ✓
Lightsout submission * No signing
✓ ✓ ✓
Standard nodes for initiation ✓ ✓ ✓
PG on prem PG Ev2 PGv3
Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
✓
Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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PG on prem PG Ev2 PGv3
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
✓
API Access *Validate API and the Payment API.
✓
4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
✓
Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
✓
PG on prem PG Ev2 PGv3
Enhanced reporting including real-time usage ✓

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