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A Guide to choosing a Bacs software solution

As businesses evolve and technology advances, there may come a time when switching your Bacs software provider becomes necessary.  

 

Begin by assessing your current Bacs software and identifying the pain points with your current solution. Consider factors such as functionality, customer support or security. This will help you define your requirements and ensure that your new software provider addresses your specific needs. 

 

Switching your payment solution may seem overwhelming at first. However, it’s important to ask if your current solution is still right your evolving business needs. The truth is, switching your payment solution offers numerous benefits that outweigh any potential drawbacks. 

 

 

Adapting to a changing landscape 

 

Not all Bacs processing solutions are created equal. By sourcing a solution from the evolving payments industry that caters to your specific business goals, you can achieve long-lasting outcomes. Let’s explore some of these benefits: 

 

 

Future-proofing 

 

Switching bacs solutions provides an opportunity to re-evaluate your business needs and invest in a system that offers a flexible, long-term Bacs solution. With the ability to adapt and scale your solution over time, you gain flexibility, reliable contingency planning, and long-term compliance. This ensures that your business remains future-ready in a rapidly changing landscape. 

 

 

Transparency 

 

In a time when cash flow and budgetary considerations are paramount, maximizing the potential of your Bacs solution is crucial. As a customer, you should have the freedom to choose a provider based on preference, rather than being locked in by unfair contracts or inflexible agreements.

 

Switching Bacs payment solutions allows you to achieve transparent and straightforward pricing, tailored to your specific needs. This empowers your business to grow without incurring costs. 

 

 

Forging a new partnership 

 

Navigating the ever-changing payments industry can be daunting and challenging. It’s essential to find a Bacs provider who offers reliable and honest advice, and is backed by extensive industry knowledge. Partnering with such a provider can significantly impact your day-to-day operations. By understanding your business and its unique challenges, they can guide you through a fresh approach to payment management. This partnership enables you to simplify and streamline Bacs processes, resulting in improved efficiency and cost-effectiveness. 

 

 

Researching Bacs approved software suppliers

 

Look for reputable providers with a track record of delivering reliable software solutions for Bacs payment processing. Consider factors such as their industry experience, customer reviews, support services, and the range of features the software offers. Create a shortlist of potential software providers that align with your needs. 

 

 

Importance of your individual requirements 

 

Clearly define the features and functionalities you require in your new Bacs software provider software. Consider ease of use, security, reporting capabilities and scalability. Documenting your requirements will help you evaluate potential software providers more effectively and ensure a smooth transition. 

 

Be sure to engage in discussions and demos with your chosen Bacs software providers. Seek clarification on how their software addresses your requirements and check their support services, training resources and implementation process. Commitment to data security and compliance with regulations is crucial and if you have data to migrate, familiarise yourself with their migration processes to maintain data integrity. 

 

Many Bacs software providers will configure your system to your specific requirements, setting up workflows and approvals to ensure the finished processes are quick and efficient. 

 

 

Training 

 

Once your new solution is implemented, a tailored training programme will enable your teams to quickly build up proficiency and confidence. A robust training session will enable your teams to familiarize themselves with the features, functionalities and any changes in Bacs processes.  

 

 

Unlock the benefits today 

 

Switching your Bacs payment solution is not just about change for the sake of change. It’s about embracing the advantages that come with a tailored Bacs solution for your evolving business needs. Prepare for the future, optimize efficiencies, and build a lasting partnership with a Bacs provider who understands your industry and can help you navigate its complexities. Unlock the benefits of switching payment solutions for your business today. Read our full guide on “how to choose the best Bacs supplier for your business” or to speak to one of our experts, get in touch. 

 

 

Related Content

Beginners Guide to Bacs

We’ve put together a handy guide for businesses that are just getting started with Bacs payments.

 

Click the button below to view our Beginners guide to Bacs payments.

GET OUR BEGINNERS GUIDE

Talk to our Bacs experts

Book a no-obligation consulting session with one of our Bacs experts.

 

If you’re just getting started with Bacs or switching supplier, we’re here to offer advice and support. 

Need to review your payment processes? We’re here to help.

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paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

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Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
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AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
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Gemalto security tokens MFA✓✓✓
Email MFA  ✓
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APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
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PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
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GDPR Data cleansing *Remove historical data by bulk or individual.
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Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
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Built for performance *
Version 3 runs on super modern, high-end infrastructure
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Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
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Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
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HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
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In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
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Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
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Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
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New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *		 ✓
Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
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Partial submission ✓ ✓ ✓
Lightsout submission * No signing
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Standard nodes for initiation ✓ ✓ ✓
PG on prem PG Ev2 PGv3
Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
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Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
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API Access *Validate API and the Payment API.
✓
4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
✓
Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
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Enhanced reporting including real-time usage ✓

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