What does a cloud solution mean for the everyday in your business?

In this second blog, we’re going to travel to the future and imagine you’ve made the switch to a paygate cloud-based payment processing solution. How will your everyday operations look different when viewed through the cloud and what difference will it make to your business?

 

Let’s find out.

 

 

From day one of being up and running in the cloud you’re going to have new powers in the palm of your hands – you will have the ability to securely access and manage your entire payment procedures from anywhere in the world, anytime.

 

Imagine a scenario where you have to make a sudden change to your payment scheduled but you’re off-site. Without being tethered to your desk, you’ll be able to view, upload and edit source files, sign, approve and submit payments, run reports and everything in between.

 

What makes this possible is that your new cloud solution is safely accessed from any internet connected device, whether it’s a laptop, smartphone or tablet, it just has to be reasonably up-to-date and installed with an appropriate Operating System. And there’s absolutely 100% no compromise on security. In fact, security will actually be stepped up and here’s how.

 

It’s not just the on-premise software itself that prevents you working remotely; if you use a smartcard as part of your process and it’s been left behind in the office (or worse, lost), you’re stuck and you may be unable to avert disruption or delay to your payment schedule. With the paygate cloud solution you can swap smartcards for more secure, on-demand digital signing options such as a Hardware Security Module (HSM).

 

A cloud-based HSM is instantly available when and where you need it alongside your paygate solution. That means no delays and the flexibility to take action immediately without having to wait until you get back to your desk. There are no PINs to memorise and security can be bolstered by the use of MFA (Multi-factor authentication), typically via SMS-based One-Time PIN.

 

When it comes to availability of the paygate service, we guarantee a minimum 99.5% uptime which we routinely exceed by some margin. In fact, this far exceeds the availability of the Bacs service too, giving you the peace of mind that your payments solution is always available when you’re working.

 

At paygate we’re all about making life easier and helping you work more efficiently, so you’ll be pleased to know that both the paygate on-premise and cloud systems enjoy the same familiar and easy-to-use interface. The payment processing procedures are exactly the same too, so your team will not be hindered by having to learn and navigate a whole new system.

 

And what about Bacs reporting? We know that as well as a smooth and reliable way to access your reports, you also want total confidence in the data. With paygate’s cloud solution, automatic download and distribution of Bacs A-Reports makes your day-to-day reporting simple and effortless.

 

We’ve seen how your new cloud set up gives you high availability, easy access anytime anywhere, the same familiar interface you had with the on-premise version and stronger process security.

 

There’s more. A cloud solution frees up your IT department’s time too.

 

They will no longer need to allocate time to update your on-premise software every time a new release is issued. As new regulations emerge – such SHA2, Open Banking and the New Payments Architecture (NPA) – your software will need to be updated to ensure you stay compliant and continue to be able to process payments. With a cloud solution, we take care of everything behind the scenes, with no disruption, no downtime and no additional cost to you.

 

Need to review your payment processes? We’re here to help.

More from our knowledge hub

paygate v3 features & benefits

Single sign-on *Coming in 2024 for V3

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 paygate on prempaygate v2paygate v3
Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions
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AWS ISO27001 hosted * Primary fail over and back up UK data centres
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SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates
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Gemalto security tokens MFA✓✓✓
Email MFA  ✓
SMS MFA✓✓✓
APP MFA *
Works with common auth apps such as Google Authenticator, Authy.
Works on Android or iOS.
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PG Platform ISO27001  ✓
Fraud tool *Currently support Blacklists and Whitelists.
In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts.
In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist.
We include various tools to help build and maintain the lists.
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GDPR subject access request *
Search tools to help perform a GDRP lookup.
Then can optionally ‘sanitise’ personal data from the system.
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GDPR Data cleansing *Remove historical data by bulk or individual.
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Browser compatbility *
We maintain support for Chrome, Edge and Firefox.
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Built for performance *
Version 3 runs on super modern, high-end infrastructure
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Single Platform *
Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc).
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Agent rebuilt key management system *
Very secure way to get files to and from the Paygate cloud.
Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud.
Key management was rebuilt for V3 to further increase security.
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HTTPS uploads/downloads *

paygate v3 supports both SFTP and HTTPS.
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In browser File and Folder handling *
Allows customers to securely organise their files and folders that are stored on paygate
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PG on prem PG Ev2 PGv3
Logging tickets by email ✓ ✓ ✓
Logging tickets by portal ✓
Logging tickets by phone ✓ ✓ ✓
Dedicated account management ✓ ✓ ✓
Uptime improvements ✓
Ongoing development ✓
Bug fixing ✓
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user.
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PG on prem PG Ev2 PGv3
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage.
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Designer 3rd party app ✓ ✓
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster.
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New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON.
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Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows.
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Workflow validation * Troubleshoots new workflows, validation
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Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues.
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New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows.
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Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials *
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Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier.
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Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector
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Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network.
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Partial submission ✓ ✓ ✓
Lightsout submission * No signing
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Standard nodes for initiation ✓ ✓ ✓
PG on prem PG Ev2 PGv3
Batched bureau submissions ✓ ✓ ✓
Manual & Automated submission builder ✓ ✓ ✓
Customer import ✓ ✓ ✓
Bacs reporting tools ✓ ✓ ✓
Recall Bureau Customers by ID ✓
Submission Re-entry * Complete your submissions over any amount of time
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Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements.
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Revamped manual submission mode *This is completely new in V3 Bureau. Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
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Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish.
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Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
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Better default filename support *Makes working with files easier.
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Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report.
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PG on prem PG Ev2 PGv3
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account.
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API Access *Validate API and the Payment API.
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4x Faster ✓
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day
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Improved payment and submission searching ✓
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc.
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PG on prem PG Ev2 PGv3
Enhanced reporting including real-time usage ✓

Thank you for your interest in paygate v3.

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