Going green for PANS PANDAS Awareness Day Our team is wearing green to raise awareness of PANS and PANDAS and show our support for the families affected by these often little-understood conditions. In this article Wearing green for Glitch campaign On Friday 9 October, our colleagues came together to wear green in support of PANS… Continue reading Going green for PANS PANDAS Awareness Day
paygate successfully re-certified to ISO 27001 Our ISO 27001 re-certification demonstrates our ongoing commitment to protecting our customers’ information and keeping security at the heart of everything we do. In this article Security you can trust Security is at the heart of everything we do at paygate, which is why we’re pleased to share that… Continue reading paygate successfully re-certified to ISO 27001
paygate appoints Scott Gray as Managing Director paygate is pleased to announce the appointment of a new Managing Director, marking an exciting next chapter for the business and bringing fresh leadership and deep payments expertise to the team. In this article Introducing Scott Gray paygate has appointed Scott Gray as Managing Director, effective 1st September.… Continue reading paygate appoints Scott Gray as Managing Director
paygate is now available through G-Cloud 15 We’re pleased to announce that paygate is now available to public-sector organisations through G-Cloud 15, offering a simpler, more established route to smarter, more secure payment processing. In this article A simpler route to paygate for the public sector Paygate Solutions Limited is now a supplier on G-Cloud… Continue reading paygate is now available through G-Cloud 15
Payment security and certificates: What you need to know Bacs payment security can feel opaque, full of technical terms like HSMs, digital certificates, and encryption protocols that seem to require a computer science degree to understand. This guide cuts through the jargon, explaining what’s protecting your payment data behind the scenes and why the security… Continue reading Payment security and certificates: What you need to know
Beginner’s guide to Bacs payment reports Bacs is a widely used UK payment system handling millions of transactions daily, including salaries, supplier payments, and Direct Debits. Beyond the submission report, other Bacs reports offer useful insight into what happens after a file is submitted. Understanding these reports helps teams track payments, identify issues and keep… Continue reading A guide to Bacs payment reports | paygate
Payment automation explained Finance teams across the UK are under growing pressure to process payments faster while maintaining strong financial controls. Yet many organisations still rely on manual payment workflows — slowing things down and increasing the risk of costly errors. Payment automation streamlines work by automating tasks like file generation, approvals, and submission, reducing… Continue reading Payment automation explained | paygate
Understanding Indemnity Claim Challenges What is an Indemnity Claim? A Direct Debit indemnity claim (DDIC) is a way to get a refund for an unauthorised or erroneous direct debit payment. It’s part of the Direct Debit Guarantee, which protects customers from fraudulent or incorrect payments. A customer can make a claim if they believe: … Continue reading Indemnity Claim Challenge
Embarking on a Bacs process review is a proactive initiative with the potential to refine and enhance financial operations within your organsation. It opens a gateway to a multitude of advantages, providing insights, improvements and enhancements. This article examines the importance of conducting a process review for your business and how it can lead… Continue reading Why conducting a Bacs process review is crucial for your business
Internal company or departmental process reviews provide an excellent chance to gather your teams and examine the past 6-12 months. What’s worked well, what didn’t, and how can you make improvements moving forward? Here are our top five tips for conducting an end-of-year review and paving the way for a success going forward. Unveiling… Continue reading A guide to effective process reviews
✓
| paygate on prem | paygate v2 | paygate v3 | |
|---|---|---|---|
Security policy manager * Includes: password complexity manager, inactive timeout, time restrictions, IP address restrictions | ✓ | ✓ | ✓ |
AWS ISO27001 hosted * Primary fail over and back up UK data centres | ✓ | ✓ | |
SFTP file uploads/downloads *Secure way to move files across the internet, customers can use their own certificates | ✓ | ✓ | ✓ |
| Gemalto security tokens MFA | ✓ | ✓ | ✓ |
| Email MFA | ✓ | ||
| SMS MFA | ✓ | ✓ | ✓ |
APP MFA * Works with common auth apps such as Google Authenticator, Authy. Works on Android or iOS. | ✓ | ||
| PG Platform ISO27001 | ✓ | ||
Fraud tool *Currently support Blacklists and Whitelists. In a blacklist you add various sortcodes / account numbers and the system will prevent any payment to those accounts. In a whitelist you add sortcodes and account numbers and the system will ONLY allow payments to accounts on the whitelist. We include various tools to help build and maintain the lists. | ✓ | ||
GDPR subject access request * Search tools to help perform a GDRP lookup. Then can optionally ‘sanitise’ personal data from the system. | ✓ | ✓ | ✓ |
GDPR Data cleansing *Remove historical data by bulk or individual. | ✓ | ||
Browser compatbility * We maintain support for Chrome, Edge and Firefox. | ✓ | ||
Built for performance * Version 3 runs on super modern, high-end infrastructure | ✓ | ||
Single Platform * Customers have a single user account that they can use across all services (Enterprise, Online, Validate, etc). | ✓ | ||
Agent rebuilt key management system * Very secure way to get files to and from the Paygate cloud. Supports ways to automate files being sent into the paygate cloud and retrieving reports from the cloud. Key management was rebuilt for V3 to further increase security. | ✓ | ||
HTTPS uploads/downloads * paygate v3 supports both SFTP and HTTPS. | ✓ | ||
In browser File and Folder handling * Allows customers to securely organise their files and folders that are stored on paygate | ✓ |
| PG on prem | PG Ev2 | PGv3 | |
|---|---|---|---|
| Logging tickets by email | ✓ | ✓ | ✓ |
| Logging tickets by portal | ✓ | ||
| Logging tickets by phone | ✓ | ✓ | ✓ |
| Dedicated account management | ✓ | ✓ | ✓ |
| Uptime improvements | ✓ | ||
| Ongoing development | ✓ | ||
| Bug fixing | ✓ | ||
|
Auto File Import *Automatically imports a payment file and validates it. Users no longer need to manually browse for and import a file, paygate will do this in the background and present the validation results to the user. |
✓ |
| PG on prem | PG Ev2 | PGv3 | |
|---|---|---|---|
|
Designer in browser * In V2 Workflows use an older style desktop app. In V3 workflows are built and managed in the Paygate Browser app. It’s much easier to deploy and manage. |
✓ | ||
| Designer 3rd party app | ✓ | ✓ | |
|
Improved logging * A feature mainly for PS/CS to help them diagnose problems with workflows. Problems can be diagnosed and fixed faster. |
✓ | ||
|
New scheduler triggers * A new trigger type that allows the user to set up a workflow like you set up a meeting in Outlook. For some, this is more flexible and easier to understand than using CRON. |
✓ | ||
|
Triggers for multiple workflows * You can use a single trigger to start multiple workflows. It’s a simple feature that will make things easier to manage if you have a lot of workflows. |
✓ | ||
|
Workflow validation * Troubleshoots new workflows, validation |
✓ | ||
|
Workflow chaining * Allows a workflow to call another workflow. Using this you can simplify large complicated workflows in smaller separate ones. Easier to manage and diagnose issues. |
✓ | ||
|
New nodes * Various new nodes that help to build new types of workflows or help manage existing workflows. |
✓ | ||
|
Full documentation V3 will be fully documented with help guides and tutorials.
and tutorials * |
✓ | ||
|
Multiple filename variables * Supporting multiple filename variables should make designing complex workflows a bit easier. |
✓ | ||
|
Future developments * Pure Excel Importer – XLSX; BACS Calendar Widget; Workflow Timeline; Workflow / Mobile App notification / management; S3 Connector |
✓ | ||
|
Download and distribute A Reports * When you have workflow and HSM you can automate the entire BACS report download process. They can automatically be converted to other formats for integration into finance apps. They can be emailed to customers as html, pdf or zips. They can be made available for collection via SFTP. Or, if you use Agent, they can be security delivered to the customer’s private network. |
✓ | ✓ | ✓ |
| Partial submission | ✓ | ✓ | ✓ |
|
Lightsout submission * No signing |
✓ | ✓ | ✓ |
| Standard nodes for initiation | ✓ | ✓ | ✓ |
| PG on prem | PG Ev2 | PGv3 | |
|---|---|---|---|
| Batched bureau submissions | ✓ | ✓ | ✓ |
| Manual & Automated submission builder | ✓ | ✓ | ✓ |
| Customer import | ✓ | ✓ | ✓ |
| Bacs reporting tools | ✓ | ✓ | ✓ |
| Recall Bureau Customers by ID | ✓ | ||
|
Submission Re-entry * Complete your submissions over any amount of time
|
✓ | ||
|
Familiar workflow throughout *It will be familiar to V2 customer but they will notice improvements. |
✓ | ||
| Revamped manual submission mode *This is completely new in V3 Bureau.
Those customers wanting a more manual way of building their submission (Rather than using Jobs) will find a new, efficient way of working.
|
✓ | ||
|
Drag and drop files from anywhere *Like in other areas of V3. User can just drag and drop file in Bureau for processing. They can also use the Restricted File Browser and Server file browser – that add more security – if they wish. |
✓ | ||
|
Support for multiple file formats per submission * No longer limited to single Standard 18 submission for example
|
✓ | ||
|
Better default filename support *Makes working with files easier. |
✓ | ||
|
Usage Reporting over data range *Small but useful improvement to reporting. User can set a date range on the usage report. |
✓ |
| PG on prem | PG Ev2 | PGv3 | |
|---|---|---|---|
|
Validate *Validate is integrated in V3 and so customers that have both products can access them from the same client with the same account. |
✓ | ||
|
API Access *Validate API and the Payment API.
|
✓ | ||
| 4x Faster | ✓ | ||
|
Save Submissions *Save an ‘in-progress’ submission and return to it later. Build up a submission during the day |
✓ | ||
| Improved payment and submission searching | ✓ | ||
|
Customisable dashboard *Many useful, module specific, dashboard widgets, e.g. Payments, collections, workflow, etc. |
✓ |
| PG on prem | PG Ev2 | PGv3 | |
|---|---|---|---|
| Enhanced reporting including real-time usage | ✓ |
